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What You Can Expect
Steps for US
- NEW! Rapid antigen screening done on all staff
- All of our assistants and doctors will be wearing appropriate Personal Protective Equipment (PPE) including masks and face-shields or goggles.
- Hand sanitizer is available at the entrance and throughout the practice.
- Plexiglass shields have been installed at the front desk when you check in.
- Minimal waiting room chairs to maintain social distancing.
- Appointment times will be scheduled further apart to limit the number of patients in the office at any one time.
- We will be aware of common “touch points” within the clinic such as doorknobs, counters, keyboards, credit card machines, pens, etc. and will be disinfecting after each patient.
- Examination rooms will be disinfected after every patient exam including all surfaces, instrumentation and equipment.
- Every frame handled will be sanitized before being placed back on the shelves.
- All reading material has been removed from the waiting area.
- No signatures will be collected on credit card receipts
- All paperwork (eg. receipts, prescriptions) can be emailed to the patient upon request.
- Contact lens orders can be mailed directly to your home.
- We will deep clean at the end of each day
Precautions for YOU
- We ask that you arrive at your appointment alone. If you require assistance or are a minor we will allow one caregiver/parent to be present.
- Anyone entering the office will be required to wear a face mask that fully covers the nose and mouth. Masks with vents not accepted. If you do not have one, a mask can be purchased at the front reception for a nominal fee of $2.
- We ask that upon entering our clinic that you immediately use the hand sanitizer.
- Upon your arrival you may be asked to wait outside or in your vehicle depending on how many patients are currently in the office.
- We may ask you to leave the office if you show flu-like signs, cold/fever, or coughing.
- Staff will not shake hands with any of our patients. Please don’t take it personally.
- We will be practicing safe distancing within the clinic and we ask that you do your best to keep a minimum of 6 feet between you and other patients.
- When possible curbside pickup of contact lenses or eyeglasses will be used.